Wendy’s was founded on the concept of old-fashioned hamburgers. Each hamburger is a square patty,

Wendy’s was founded on the concept of old-fashioned hamburgers. Each hamburger is a square patty, which is served directly from the grill when a customer places an order. During peak periods, cooks must estimate demand and have a sufficient supply of hamburgers cooking when customers arrive. Hamburgers that become too well done cannot be served because they don’t meet Wendy’s specifications for “hot and juicy.� Thus Wendy’s invented Wendy’s chili made with overdone hamburgers. Wendy’s chili is made daily by the assistant manager or an experienced crew member.

 

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