Emotional Intelligence Skills

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Emotional Intelligence Skills [first level headings are centered and bold: APA 6th ed., pg. 62]

Emotional intelligence skills are a crucial component for a successful career in business. We live in a time of rapid change and in a world of diversity. The modern business environment requires managers to have highly functioning intrapersonal, interpersonal, and group skills. Emotional Intelligence is important today, and will be even more important in the future. As more employees master emotional intelligence skills, a higher functioning group emotional intelligence should emerge. In response to this higher group EI, individual employees will need to keep refining their EI skills (Tucker, 2000).


Alfred, D. (1992). People within an organization. Harvard Business Review, 57, 13-102. doi: XXXXXXXX or Retrieved from use the home page URL for this journal [if there is

no DOI number].

Dunn, D., Mann, A. P., & Cohen, J. A. (1999). Name of article. Leadership and Emotional Intelligence. Volume (issue), pages. Doi: 1037/0278-6133.24.2.225. See APA 6th edition, page 198 [if doi is unavailable use the home page URL for the journal]

Fieldman, M. D., Jr. (2001). Management and organizational theory (9th ed.). New York, New York: McGraw-Hill. [Book example with revised edition and Jr. in name. See APA 6rh edition, pgs. 184 and 203,]

Ganzel, initial(s) (2001). Name of book. City, State: Publisher

Glass, R. (2001). Corporate training. Retrieved from: http://www……………. [complete URL address please] Retrieval dates no longer required unless source has a limited circulation or the source changes over time

Glass, R. (2002). Corporate university. Retrieved from: complete URL

address. [Same author, post oldest publication first per APA,

6th edition, p. 182]

Goleman, initial(s) (2000). Name of book. City, State: Publisher

Grossman, R.J. (2000). Emotions at work. Health New Journal. Volume (issue), pages. doi: XXXX/AAAA/4444

Tucker, initial(s) (2000). Name of book. City, State: Publisher.

Prepared by Dr. Freda Turner and edited by Anthony Cardillo to be used as a learning tool. Last updated on 2/17/19.

The all caps title (left margin) and page number (right margin) appear on every page in the page heading. Titles should never be no more than 50 characters and are all caps.

Double-spaced, upper/lower case and centered on the page. Date goes after my name.

Title of paper is centered. Do not bold. Do not all cap.

This is a quote so the writer needs to direct readers to the source by using page or paragraph number (if no page number) in the citation, but never both.

Period after


Text is ragged edge, double-spaced; do not full justify.

This is not a direct quote but para-phrased

This is an example of a block quote (40 or more words. Each line is indented and does not have quotation marks. See pg 92, APA, 6th edition. Section and paragraph no. in citation.


Paraphrased, no page or para number required.

Do not bold title or underline. Center the word “References” on separate page.

Do not underline. Italicize journal names.

Authors are listed in order by author’s last name & initials – never, use author’s first name. First line of source goes against left margin. Succeeding lines are indented.


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