A sample question from the draft of the Pohattan Power Company questionnaire reads: I have been with the company: 20–upwards years 10–15 years upwards 5–10 years upwards less than a year Check one that most applies.
a. What kind of a scale is the question’s author using?
b. What errors have been made in the construction of the question, and what might be the possible responses?
c. Rewrite the question to achieve clearer results. d. Where should the question you’ve written appear on the questionnaire?